Contact Us
Contact us if you're seeking an affordable commission; we can discuss the details of your request.
moodyminiatures88@gmail.com
07745392194
Returns & Refunds Policy
We take pride in the quality of our products. Due to the nature of our inventory, we only accept returns under the conditions outlined below.
Eligible Returns
Refunds are only accepted if all of the following conditions are met:
The item is sealed in its original packaging
The item is defective (manufacturing defect)
The return request is made within 30 days of the original purchase date
Proof of purchase is provided
Non-Returnable Items
The following items are not eligible for return or refund:
Opened or unsealed products
Items without defects
Items damaged due to misuse, normal wear and tear, or improper handling
Returns requested after 30 days from purchase
Return Process
Contact us within 30 days of purchase with your order details and a description of the defect.
We may request photos or videos to verify the issue.
Once approved, instructions for returning the item will be provided.
After inspection, an approved refund will be issued to the original payment method.
Additional Notes
Shipping costs are non-refundable unless otherwise required by law.
We reserve the right to refuse returns that do not meet the conditions above